Logs are the best way for us to find out what causes your problems with the application. Creating an error message/log varies according to the version of Android.
Devices with Android version 4.1.2 and higher provide error messages that can be sent directly to us via email.
Please follow these instructions:
After tapping “Take bug report” you are offered two types of report - Interactive and Full. Select Interactive.
Catlog can be used also on newer Androids but requires root access.
Instructions below are used for creating a detailed log but the procedure is more complicated.
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