manual:faq:how_to_create_debug_log
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| manual:faq:how_to_create_debug_log [2019/07/02 16:13] – mstupka | manual:faq:how_to_create_debug_log [2021/04/19 11:22] (current) – [General solution for all Android versions] mstupka | ||
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| - | Logs are the best way for us to find out what causes your problems with the application. Creating an error message/log varies according to the version of Android. | + | Logs are the best way for us to find out what causes your problems with the application. Creating an error message/log varies according to the version of Android: |
| ===== Devices with Android 4.2 and higher ===== | ===== Devices with Android 4.2 and higher ===== | ||
| - | Devices with Android version 4.1.2 and higher provide error messages that can be sent directly to us via email. | ||
| - | |||
| - | **Please follow these instructions: | ||
| - Open the settings of your device and make sure you can access “Developer Options”. In case that you do not see this option in the settings list, please follow the instructions [[http:// | - Open the settings of your device and make sure you can access “Developer Options”. In case that you do not see this option in the settings list, please follow the instructions [[http:// | ||
| - Repeat the action in Locus that causes the crash | - Repeat the action in Locus that causes the crash | ||
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| Instructions below are used for creating a detailed log but the procedure is more complicated. | Instructions below are used for creating a detailed log but the procedure is more complicated. | ||
| - | - Download **[[https:// | + | - Download **[[https:// |
| - Run it | - Run it | ||
| - Press Y/Yes to install ADB and Fastboot or N/No to skip | - Press Y/Yes to install ADB and Fastboot or N/No to skip | ||
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| - wait until the bugreport is done | - wait until the bugreport is done | ||
| - **zip the bugreport** (it's huge - over 30 MBs) **and send it to < | - **zip the bugreport** (it's huge - over 30 MBs) **and send it to < | ||
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| - | Is this article useful for you? Please rate it: | ||
| - | {(rater> | ||
manual/faq/how_to_create_debug_log.1562076787.txt.gz · Last modified: 2019/07/02 16:13 (external edit)
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