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manual:faq:how_to_create_debug_log [2017/03/06 10:19] – [Devices with Android 4.2 and higher] mstupka | manual:faq:how_to_create_debug_log [2017/08/01 08:10] – [General solution for all Android versions] menion | ||
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Instructions below are used for creating a detailed log but the procedure is more complicated. | Instructions below are used for creating a detailed log but the procedure is more complicated. | ||
- | - Download[[http://server.asamm.com/locus/ | + | - Download |
- | - Unzip file | + | - Run it |
- | - Connect the device | + | - Press Y/Yes to install ADB and Fastboot or N/No to skip |
- | - Move to the unzipped Android monitor directory | + | - Press Y/Yes to install ADB system-wide or N/No for current user only |
- | - Start monitor.bat | + | - Press Y/Yes to install Drivers or N/No to skip |
- | - Select | + | - Continue Driver installation |
- | - Repeat | + | - launch |
- | - Save the log as a new *.txt file – button [4] {{ :manual:faq: | + | - connect your phone with the PC via USB |
- | - Please describe in detail | + | - repeat |
- | - Send us the log to < | + | - input **adb bugreport > c:/ |
- | + | - press Enter | |
- | **What if Android monitor cannot be started** | + | - wait until the bugreport is done |
- | + | - **zip the bugreport** (it's huge - over 30 MBs) **and send it to < | |
- | It may happen that Android monitor is not able to find Java installation in your PC. | + | |
- | {{ : | + | |
- | In this case: | + | |
- | - Move to \sdk\tools\lib please | + | |
- | - Edit find_java_specific.bat file and set the path to your java location | + | |
- | - Save this file as find_java.bat (overwrite the previous file) | + | |
- | - Restart monitor.bat again | + | |