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manual:faq:how_to_create_debug_log

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manual:faq:how_to_create_debug_log [2017/03/06 10:19] – [Devices with Android 4.2 and higher] mstupkamanual:faq:how_to_create_debug_log [2017/03/07 15:35] – [General solution for all Android versions] mstupka
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 Instructions below are used for creating a detailed log but the procedure is more complicated. Instructions below are used for creating a detailed log but the procedure is more complicated.
  
-  - Download[[http://server.asamm.com/locus/data/various/android_monitor.zipAndroid monitor]] application +  - Download **[[https://nas.asamm.com/share.cgi?ssid=0dQHAxF&fid=0dQHAxF&filename=adb-setup-1.4.3.exe&openfolder=forcedownload&ep=|ADB installer]]** 
-  - Unzip file +  - Run it 
-  - Connect the device to PC using USB +  - Press Y/Yes to install ADB and Fastboot or N/No to skip 
-  - Move to the unzipped Android monitor directory  +  - Press Y/Yes to install ADB system-wide or N/No for current user only  
-  - Start monitor.bat +  - Press Y/Yes to install Drivers or N/No to skip 
-  - Select the DDMS bookmark and LogCat [3] +  - Continue Driver installation 
-  - Repeat the error action +  - launch the **command line** WIN+R > CMD > Enter 
-  - Save the log as a new *.txt file – button [4] {{ :manual:faq:creating_log_images_android_monitor.png?400 |}} +  - connect your phone with the PC via USB 
-  - Please describe in detail the problem which has occurred in Locus +  - repeat the error action 
-  - Send us the log to <locus.map@asamm.com> +  - input **adb bugreport > c:/Users/myusername>locus_log.txt** in the command line 
- +  - press Enter 
-**What if Android monitor cannot be started** +  - wait until the bugreport is done 
- +  - **zip the bugreport** (it's huge - over 30 MBs) **and send it to <locus.map@asamm.com>**
-It may happen that Android monitor is not able to find Java installation in your PC. +
-{{ :manual:faq:creating_log_images_android_monitor_error_on_start.png?400 |}} +
-In this case: +
-  - Move to \sdk\tools\lib please +
-  - Edit find_java_specific.bat file and set the path to your java location +
-  - Save this file as find_java.bat (overwrite the previous file) +
-  - Restart monitor.bat again+
  
  
manual/faq/how_to_create_debug_log.txt · Last modified: 2021/04/19 11:22 by mstupka