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manual:faq:problem_with_install_from_google_play

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manual:faq:problem_with_install_from_google_play [2017/02/06 16:55]
mstupka
manual:faq:problem_with_install_from_google_play [2018/11/27 13:40] (current)
mstupka
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-====== ​An error during ​the installation of Locus application ​from the Google Play ======+====== ​Error during installation of Locus Map from Google Play ======
  
 ---- ----
  
  
-===== Question ​=====+===== Problem ​=====
  
-I would like to install Locus Free or Locus Pro from the Google Play, but it either cannot be installedor the installation is not successful.+I would like to install Locus Free or Pro from the Google Play, but it either cannot be installed ​at all or the installation is not successfully finished.
  
-===== Answer ​=====+===== Reasons ​=====
  
-There may be several reasons for this. In the first place, it is important what you see in the green box before the installation. If **Install** or **Device is not compatible**+There may be several reasons for this. In the first place, it is important what you see on the app page at Google Play Store before the installation. If **Device is not compatible** or **Install**
  
 ==== Device is not compatible ==== ==== Device is not compatible ====
Line 24: Line 24:
 ==== Install ==== ==== Install ====
  
-  * If you click on the **Install** button, yet the installation does not start, the Google Play will probably notify you about the error number. In this case, it is a temporary error on the Google Play and the following procedure may help:+If you tap (clickon the **Install** button, yet the installation does not start, the Google Play will probably notify you about the error number. In this case, it is a temporary error on the Google Play and the following procedure may help:
    
-    * Delete the temporary memory of the Google Play application (Menu Settings ​Application Manager ​Google Play Store Clear data)+    * Delete the temporary memory of the Google Play application (Menu Settings ​Application Manager ​Google Play Store Clear data)
     * Uninstall the older version of Locus     * Uninstall the older version of Locus
     * Restart the device     * Restart the device
     * Try to install the application from the Google Play again     * Try to install the application from the Google Play again
  
-  ​If you click on the install button, the installation ​will begin, ​but in a short while, the installation ​stops with error number again. This is probably an error on the Google Play. In this case, follow the same procedure ​as in the previous point+It may happen that after tapping **Install**, the installation ​begins ​but in a short while it stops with error number again. This is probably an error on the Google Play. In this case, follow the same procedure ​mentioned above.
  
 ===== List of common error codes ===== ===== List of common error codes =====
manual/faq/problem_with_install_from_google_play.txt · Last modified: 2018/11/27 13:40 by mstupka