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--- manual:faq:problem_with_install_from_google_play [2017/02/06 16:55] – mstupka
+++ manual:faq:problem_with_install_from_google_play [2022/04/08 16:16] (current) – mstupka
@@ Line 1: / Line 1: @@
-====== An error during the installation of Locus application from the Google Play ======
+====== Error during installation of Locus Map from Google Play ======
 ----
-===== Question =====
+===== Problem =====
-I would like to install Locus Free or Locus Pro from the Google Play, but it either cannot be installed, or the installation is not successful.
+I would like to install Locus Free or Pro from the Google Play, but it either cannot be installed at all or the installation is not successfully finished.
-===== Answer =====
+===== Reasons =====
-There may be several reasons for this. In the first place, it is important what you see in the green box before the installation. If **Install** or **Device is not compatible**
+There may be several reasons for this. In the first place, it is important what you see on the app page at Google Play Store before the installation. If **Device is not compatible** or **Install**:
 ==== Device is not compatible ====
@@ Line 24: / Line 24: @@
 ==== Install ====
-  * If you click on the **Install** button, yet the installation does not start, the Google Play will probably notify you about the error number. In this case, it is a temporary error on the Google Play and the following procedure may help:
+If you tap (click) on the **Install** button, yet the installation does not start, the Google Play will probably notify you about the error number. In this case, it is a temporary error on the Google Play and the following procedure may help:
-    * Delete the temporary memory of the Google Play application (Menu - Settings - Application Manager - Google Play Store - Clear data)
+    * Delete the temporary memory of the Google Play application (Menu > Settings > Application Manager > Google Play Store > Clear data)
     * Uninstall the older version of Locus
     * Restart the device
     * Try to install the application from the Google Play again
-  * If you click on the install button, the installation will begin, but in a short while, the installation stops with error number again. This is probably an error on the Google Play. In this case, follow the same procedure as in the previous point
+It may happen that after tapping **Install**, the installation begins but in a short while it stops with error number again. This is probably an error on the Google Play. In this case, follow the same procedure mentioned above.
 ===== List of common error codes =====
@@ Line 40: / Line 40: @@
   * With help of your phone file manager try to find /data/data directory
   * Find package name of Locus application
-      * **Locus Pro** menion.android.locus.pro
+      * **Locus Map Classic** menion.android.locus.pro
-      * **Locus Free** menion.android.locus
+      * **Locus Map 4** menion.android.locus
   * Delete package name file
   * Try to install Locus application again
@@ Line 77: / Line 77: @@
   * block automatic updating of your MIUI
   * wait for a new version that hopefully will be fixed
-----
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