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manual:faq:problem_with_install_from_google_play [2016/10/24 08:24] – [Device is not compatible] mstupka | manual:faq:problem_with_install_from_google_play [2018/11/27 13:40] – mstupka | ||
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- | ===== Question | + | ===== Problem |
- | I would like to install Locus Free or Locus Pro from the Google Play, but it either cannot be installed, or the installation is not successful. | + | I would like to install Locus Free or Pro from the Google Play, but it either cannot be installed |
- | ===== Answer | + | ===== Reasons |
- | There may be several reasons for this. In the first place, it is important what you see in the green box before the installation. If **Install** or **Device is not compatible** | + | There may be several reasons for this. In the first place, it is important what you see on the app page at Google Play Store before the installation. If **Device is not compatible** or **Install**: |
==== Device is not compatible ==== | ==== Device is not compatible ==== | ||
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==== Install ==== | ==== Install ==== | ||
- | * If you click on the **Install** button, yet the installation does not start, the Google Play will probably notify you about the error number. In this case, it is a temporary error on the Google Play and the following procedure may help: | + | If you tap (click) on the **Install** button, yet the installation does not start, the Google Play will probably notify you about the error number. In this case, it is a temporary error on the Google Play and the following procedure may help: |
- | * Delete the temporary memory of the Google Play application (Menu - Settings | + | * Delete the temporary memory of the Google Play application (Menu > Settings |
* Uninstall the older version of Locus | * Uninstall the older version of Locus | ||
* Restart the device | * Restart the device | ||
* Try to install the application from the Google Play again | * Try to install the application from the Google Play again | ||
- | | + | It may happen that after tapping **Install**, the installation |
===== List of common error codes ===== | ===== List of common error codes ===== | ||
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* block automatic updating of your MIUI | * block automatic updating of your MIUI | ||
* wait for a new version that hopefully will be fixed | * wait for a new version that hopefully will be fixed | ||
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+ | {(rater> |