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manual:faq:issue_reporting [2015/05/18 22:20] – mstupka | manual:faq:issue_reporting [2020/10/02 13:05] (current) – mstupka | ||
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- **Describe precisely the steps that lead to the crash** and write them down step by step. Please describe the procedure in tiniest detail so that we can repeat the steps you have taken - **simulate your problem**. | - **Describe precisely the steps that lead to the crash** and write them down step by step. Please describe the procedure in tiniest detail so that we can repeat the steps you have taken - **simulate your problem**. | ||
- Try to create an **error message/ | - Try to create an **error message/ | ||
- | - Contact us at [[mailto:support.locus@asamm.com|support.locus@asamm.com]] and **send all to us** - thorough description of the problem, error log, all files or maps involved in the issue | + | - Contact us at [[mailto: |
====== A part of Locus apparently does not work ====== | ====== A part of Locus apparently does not work ====== | ||
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- **Describe precisely the steps that lead to the issue** and write them down step by step. Please describe the procedure in tiniest detail so that we can repeat the steps you have taken - **simulate your problem**. | - **Describe precisely the steps that lead to the issue** and write them down step by step. Please describe the procedure in tiniest detail so that we can repeat the steps you have taken - **simulate your problem**. | ||
- Try to create an **error message/ | - Try to create an **error message/ | ||
- | - Contact us at [[mailto:support.locus@asamm.com|support.locus@asamm.com]] and **send all to us** - thorough description of the problem, error log (if possible), all files or maps involved in the issue | + | - Contact us at [[mailto: |
====== Something doesn' | ====== Something doesn' | ||
In this case please follow **[[manual: | In this case please follow **[[manual: |