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manual:faq:issue_reporting
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Locus Map Crash
When the application unexpectedly stops or closes down a crash pop-up window is displayed:
What to do?
- Try to repeat the error action once more.
- Describe the steps that lead to the crash. Please describe the procedure in detail so that we can repeat the steps you have taken.
- Try to create an error message/log – see Creating Logs >> (a log is essential for error correction)
- Contact us at support.locus@asamm.com
A part of Locus does not work
One of Locus features does not work properly, or does not work at all.
What to do?
- Try to repeat the error action once more.
- Try to create an error message/log – see Creating Logs
- Please try to describe precisely, which feature does not work properly and what are the symptoms.
- Contact us at support.locus@asamm.com
Contact us
- Describe your problem – see previous steps
- Attach log (if possible)
manual/faq/issue_reporting.1430318437.txt.gz · Last modified: 2015/04/29 16:40 (external edit)
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