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--- manual:faq:how_to_create_debug_log [2017/03/07 15:35] – [General solution for all Android versions] mstupka
+++ manual:faq:how_to_create_debug_log [2021/04/19 11:22] (current) – [General solution for all Android versions] mstupka
@@ Line 3: / Line 3: @@
 ----
-Logs are the best way for us to find out what causes your problems with the application. Creating an error message/log varies according to the version of Android.
+Logs are the best way for us to find out what causes your problems with the application. Creating an error message/log varies according to the version of Android:
 ===== Devices with Android 4.2 and higher =====
-Devices with Android version 4.1.2 and higher provide error messages that can be sent directly to us via email.
-**Please follow these instructions:**
   - Open the settings of your device and make sure you can access “Developer Options”. In case that you do not see this option in the settings list, please follow the instructions [[http://androidcentral.us/2013/11/enable-developers-options-android-4-4-kitkat/|here >>]].
   - Repeat the action in Locus that causes the crash
@@ Line 19: / Line 16: @@
 ==== Android 7.0+ ====
 After tapping "Take bug report" you are offered two types of report - Interactive and Full. **Select Interactive**.
-===== All devices with Android OS older than 4.1 =====
-  - Please install the **CatLog** application (available on the Google Play for free)
-  - Start Locus
-  - Repeat the action in Locus you want to report. If the Force close or dialogue appears, select “Close”
-  - Start CatLog application and wait a few seconds. {{ :manual:faq:creating_log_images_01.png |}}
-  - Move to the CatLog application Menu > Send [1]
-  - Add the attachment [2] and include the device information {{ :manual:faq:creating_log_images_02.png |}}
-  - Please describe in detail the problem in Locus
-  - Please send us the log to <locus.map@asamm.com>
-<wrap info>Catlog can be used also on newer Androids but requires root access.</wrap>
 ===== MIUI ROMs =====
+==== MIUI 7  and older ====
-  - Please install the **CatLog** application (available on the Google Play for free)
+  - install the **CatLog** application (available on the Google Play for free)
-  - go to //Security > Permissions > Root access// > Allow root access to CatLog (possible only up to MIUI version 7)
+  - go to //Security > Permissions > Root access// > Allow root access to CatLog
   - go on the same way as in case of devices with Android OS older than 4.1
+==== MIUI 8 ====
+  - tap *#*#284#*#* on your phone dial
+  - copy the bugreport from your memory directory //sdcard/miui/debug_log//
 ===== General solution for all Android versions=====
@@ Line 42: / Line 30: @@
 Instructions below are used for creating a detailed log but the procedure is more complicated.
-  - Download **[[https://nas.asamm.com/share.cgi?ssid=0dQHAxF&fid=0dQHAxF&filename=adb-setup-1.4.3.exe&openfolder=forcedownload&ep=|ADB installer]]**
+  - Download **[[https://asamm.myqnapcloud.com/share.cgi?ssid=0cJwSkB|ADB installer]]**
   - Run it
   - Press Y/Yes to install ADB and Fastboot or N/No to skip
@@ Line 51: / Line 39: @@
   - connect your phone with the PC via USB
   - repeat the error action
-  - input **adb bugreport > c:/Users/myusername>locus_log.txt** in the command line
+  - input **adb bugreport > c:/Users/myusername/locus_log.txt** in the command line
   - press Enter
   - wait until the bugreport is done
   - **zip the bugreport** (it's huge - over 30 MBs) **and send it to <locus.map@asamm.com>**
-----
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