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manual:faq:gps_lost_fix_android6 [2020/11/25 11:26]
mstupka
manual:faq:gps_lost_fix_android6 [2022/04/08 16:00] (current)
mstupka
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-More and more users have been reporting issues with **losing GPS signal** during track recording when their device goes standby, resulting in direct lines instead of accurately recorded tracks. Why is that+More and more users have been reporting issues with **losing GPS signal** during track recording when their device goes standby, resulting in direct lines instead of accurately recorded tracks. **What to do to avoid it?** 
-===== Locus needs system permission to access GPS permanently =====+===== Allow Locus to access GPS any time =====
 The operating system must be set for Locus Map **NOT to switch GPS off in standby mode** (when the display goes off). Android 10 goes even a bit further:  The operating system must be set for Locus Map **NOT to switch GPS off in standby mode** (when the display goes off). Android 10 goes even a bit further: 
 ==== Android 10 ==== ==== Android 10 ====
 This OS version divides permission to access GPS location into three modes: This OS version divides permission to access GPS location into three modes:
-  * **no access** - app is unable to get accurate location ever +  * **no access** - the app is unable to get accurate location ever 
-  * **only when the app is used** - Locus Map can get GPS location only when the display is on and Locus is "used", i.e. manipulated directly on the screen. When the display goes off, Locus loses the GPS location and can't record tracks, navigate, share location in real-time over Live tracking, etc. so please **DO NOT USE THIS MODE!** +  * **only when the app is used** - Locus Map can get GPS location only when the display is on and Locus is "used", i.e. manipulated directly on the screen. When the display goes off, Locus loses the GPS location and can't record tracks, navigate, share location in real-time over Live tracking, etc. 
-  * **all the time** - **the only mode in which Locus Map can run correctly in the background.** It doesn't mean Locus is connected to GPS all the time though - only when it needs it so don't worry about the battery consumption. +  * **all the time** - the only mode in which Locus Map is permitted to run correctly in the background so please **USE THIS MODE!** It doesn't mean Locus is connected to GPS all the time though - only when it needs it so don't worry about the battery consumption. 
-===== Locus needs to be excluded from system battery optimization =====+ 
 +==== Android 11 ==== 
 +This OS version goes even further. The "all the time" permission is **not included in the system app permissions**. You can select only "while using this app" or "ask every time":\\ {{ :manual:faq:loc_permission01.png?nolink |}}\\ When you **launch Locus Map** and start some feature that runs in the background (voice navigation, track recording, live tracking...), Locus displays a compulsory warning:\\ {{ :manual:faq:loc_permission02.png?nolink |}}. Then you are prompted to **allow all-time access to the location** in the system settings:\\ {{ :manual:faq:loc_permission03.png?nolink |}}\\ {{ :manual:faq:loc_permission04.png?nolink |}} 
 +<WRAP center round important> 
 +This setting, however, is not permanent. **After not using the app for some time (e.g. three months), the "all-time" access permission is taken away** and you have to go through this procedure again. 
 +</WRAP> 
 + 
 +===== Exclude Locus from battery optimization =====
 **Battery saving modes** or other **performance-optimizing settings** in your device kill apps they consider unused or redundant, no matter the app is running in the background on the user's request. The mode can be named differently depending on the device manufacturer. There are two ways how to prevent this - either **switch the saving mode completely OFF** or **make an exclusion for Locus** if it is possible. **Battery saving modes** or other **performance-optimizing settings** in your device kill apps they consider unused or redundant, no matter the app is running in the background on the user's request. The mode can be named differently depending on the device manufacturer. There are two ways how to prevent this - either **switch the saving mode completely OFF** or **make an exclusion for Locus** if it is possible.
  
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 There are several tips. Check out which one fits for your device: There are several tips. Check out which one fits for your device:
   * Settings > Apps > Advanced > Ignore optimizations > All apps > disable optimizations for Locus Map   * Settings > Apps > Advanced > Ignore optimizations > All apps > disable optimizations for Locus Map
-  * Settings > Apps > Settings button > Special access > Ignore optimizations > Locus Map Free/Pro > Allow+  * Settings > Apps > Settings button > Special access > Ignore optimizations > Locus Map Classic > Allow
   * Settings > Battery > 'disable' Power saving mode, 'disable' Ultra power saving   * Settings > Battery > 'disable' Power saving mode, 'disable' Ultra power saving
   * Settings > Battery > Settings button > 'disable' close excessively power-intensive apps   * Settings > Battery > Settings button > 'disable' close excessively power-intensive apps
-  * Settings > Battery > Close apps after screen lock > 'disable' for Locus Map Free/Pro and all related add-ons, like e.g. [[manual:user_guide:geocaching:import|Geocaching4Locus]]+  * Settings > Battery > Close apps after screen lock > 'disable' for Locus Map Classic and all related add-ons, like e.g. [[manual:user_guide:geocaching:import|Geocaching4Locus]]
 Tips also on [[https://support.strava.com/hc/en-us/articles/216942547-How-to-fix-GPS-recording-issues-on-Huawei-phones|Strava support site >>]] Tips also on [[https://support.strava.com/hc/en-us/articles/216942547-How-to-fix-GPS-recording-issues-on-Huawei-phones|Strava support site >>]]
 === Huawei/Honor Android 8+ === === Huawei/Honor Android 8+ ===
-  * phone settings > apps > Settings button > Special access > Ignore optimizations > Locus Map Free/Pro > Allow+  * phone settings > apps > Settings button > Special access > Ignore optimizations > Locus Map Classic > Allow
   * phone settings > battery > 'disable' Power saving mode, 'disable' Ultra power saving   * phone settings > battery > 'disable' Power saving mode, 'disable' Ultra power saving
   * phone settings > battery > App launch > 'disable' automatic and keep all three 'manual' settings enabled   * phone settings > battery > App launch > 'disable' automatic and keep all three 'manual' settings enabled
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       * App permissions > **Location ON**       * App permissions > **Location ON**
       * Battery saver > **NO RESTRICTIONS**       * Battery saver > **NO RESTRICTIONS**
 +      * lock Locus Map in RAM - start Locus Map > minimize it > open RAM manager > long tap Locus box > **tap the lock icon**
       * we strongly recommend allowing all available system permissions to Locus for a smooth run       * we strongly recommend allowing all available system permissions to Locus for a smooth run
  
manual/faq/gps_lost_fix_android6.1606300015.txt.gz · Last modified: 2020/11/25 11:26 (external edit)