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de:manual:faq:issue_reporting

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Locus Map stürzt ab

Wenn Das Programm unerwartet einfriert oder beendet wird und eine Hinweisbox zuu Absturz erscheint…:

Was können sie dann machen?

  1. Wiederholen Sie den Vorgang der zum Absturz geführt hat zumindest noch einmal.
  2. Describe precisely the steps that lead to the crash and write them down step by step. Please describe the procedure in tiniest detail so that we can repeat the steps you have taken - simulate your problem.
  3. Try to create an error message/log – see Creating Logs >> (a log is essential for error correction)
  4. Contact us at support.locus@asamm.com and send all to us - thorough description of the problem, error log, all files or maps involved in the issue

A part of Locus apparently does not work

One of Locus features does not work properly, or does not work at all.

What to do?

  1. Try to repeat the error action at least once more.
  2. Describe precisely the steps that lead to the issue and write them down step by step. Please describe the procedure in tiniest detail so that we can repeat the steps you have taken - simulate your problem.
  3. Try to create an error message/log – see Creating Logs >> (a log is essential for error correction)
  4. Contact us at support.locus@asamm.com and send all to us - thorough description of the problem, error log (if possible), all files or maps involved in the issue

Something doesn't work as it should but maybe I just need more information

In this case please follow these instructions >>

de/manual/faq/issue_reporting.1436276270.txt.gz · Last modified: 2015/07/07 15:37 by kech61