{{ :manual:ic_question_alt.png|}}====== FAQ ======

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<WRAP center round help>
The knowledge base of Locus Map Classic is no longer fully updated. If you are looking for the latest features, please visit **manual of Locus Map 4** at **[[https://docs.locusmap.app|docs.locusmap.app]]**.
</WRAP>
==== Contacting us ====
  * [[manual:faq:question|Have a question, problem, idea?]]
  * [[manual:faq:getting_involved|How to help with app development?]]

==== Installation ====

  * [[manual:faq:install_from_android_pit|Disabled installation from AndroidPIT]]
  * [[manual:faq:problem_with_install_from_google_play|Error during installation from Google Play]]
  * [[manual:faq:libraries_at_start|Error during app initialization]]
  * [[manual:faq:devices_older_android|Older versions of Locus Map]]
  * [[manual:faq:move_to_new_phone|Moving Locus Map to another phone or tablet]]

==== Payment ====

  * [[manual:faq:accepted_payments|Accepted payment methods]]
  * [[manual:faq:new_device_do_i_have_to_pay_again|I changed my phone or tablet. Do I have to buy Locus Map Classic again?]]
  * [[manual:faq:transfer_of_locus_pro_licence|Is it possible to transfer my Locus Map Classic licence to another account?]]
  * [[manual:faq:how_much_does_locoin_cost|How much is LoCoin?]]
  * [[manual:faq:free_maps_for_new_users|Three free LoMaps for new users]]
  * [[manual:faq:locus_pro_invoice|When do I get the invoice for Locus Map Classic purchase?]]

==== Troubleshooting ====

  * **[[manual:faq:issue_reporting|Crash and other faults]]**
  * [[manual:faq:how_to_create_debug_log|How to create an error message/log?]]
  * [[manual:faq:android_11_filesystem|Using Locus Map on Android 11+ file system]]
  * [[manual:faq:locus_performance|How to improve app performance?]]
  * [[manual:faq:access_bing_google_yahoo_nokia_maps|Why Bing, Google, Yahoo or Nokia/Ovi maps cannot be used]]
  * [[manual:faq:support_for_hrm_monitors|Supported heart rate monitors and other BT/ANT+ sensors]]
  * [[manual:faq:problems_points_tracks_database|Problems with points&tracks database]]
  * [[manual:faq:problem_login_store|Problems with log in to Locus Store]]
  * [[manual:faq:locus_on_external_sdcard|Locus on external SD card]]
  * [[manual:about:permissions|Why app needs access to media and other permissions]]
  * [[manual:faq:gps_lost_fix_android6|Losing GPS location or app killed in stand-by mode]]
  * [[manual:faq:bt_sleep_issues|Bluetooth sleeping issues]]
  * [[manual:faq:disappearing_data|Disappearing maps, points and tracks]]
  * [[manual:faq:android5api|Why is it impossible to use Android 5+ API for full SD card access?]]
  * [[manual:faq:locus_not_work_without_gplay|Classic version doesn't run without Google Play Store installed]]
==== Other how to... ====
  * [[manual:faq:how_to_navigate _offline|How to navigate and plan routes offline?]]
  * [[manual:faq:how_to_add_map_shading|How to work with elevation data?]]
  * [[manual:faq:how_to_calibrate_compass|How to calibrate compass on my phone?]]
  * [[manual:user_guide:tracks:recording:trainingmanager|How to set up the Audio coach?]]
  * [[manual:faq:how_to_maps_sdcard|How to use maps on external SD card?]]